Support

Do you sell to my country?

Our high standards ensure we rely on only the best. Our e-commerce Affiliation with Amazon allows us to sell to 24 Countries at this time and offer FAST FREE SHIPPING & tracking. Countries we ship to include: (*FREE shipping does not apply to all products. Some products will show the estimate shipping costs on check out.)

USA Malaysia
CanadaSweden
AustraliaNetherlands
New ZealandSwitzerland
UKFinland
SpainIreland
GermanyBrazil
AustriaGreece
PortugalHongkong
FranceIsrael
ItalySaudi Arabia
NorwayUAE
 

How long does shipping take?

Orders placed are processed within 1-2 days depending on payment clearance and stock origin warehouse.  This is our standard processing time, which means the product will be on its way via shipping within this time frame.

Delivery time will vary depending on your location, country, and origin, yet should never exceed our estimated times unless due to extreme circumstances which are out of our control. For affordability, we use e-packaging (a service for e-commerce parcels) of which we carry the cost unless you are charged shipping.

Estimated shipping times are 3 – 5  working days.
Areas outside the US, Canada, UK may have additional shipping times up to 7 working days.
Outlying countries like NZ & Australia can expect shipping times with slightly longer waiting periods up to 14 Working Days.

Can I track my order status?

Yes, all confirmations contain your estimate shipping time, status and a tracking number with an online tracking facility. You are always welcome to contact our friendly support staff should you have any queries.

Where is my product coming from?

We sell directly from our supplier warehouses – depending on your product or brand. In doing this we cut out the “middle man”.  

Is your products high quality?

Our goal is to get you to tell others about our products and services, therefore we choose only suppliers who adhere to our high standards, quality assurance, and competitive pricing.

How do you sell quality items at such low prices?

Most of our products are handpicked warehouse stock on sale or excess, meaning they were manufactured in larger quantities than the orders placed. In some cases, we have agreements in place for more competitive pricing. Also, by not having physical retail shops we can offer you our client lower prices and FREE shipping.

Do USB charging bags come with power banks?

Products advertised depicting images of power banks, charging cables, phones, and laptops or other items are unless clearly stated, only for displaying the capabilities and or size or function of the bag. 

Do I have to pay customs when my item arrives?

Most items will be warehoused at a location inside your countries borders. Should this not be the case, each country has different customs and tax duties and usually do not charge for smaller, lightweight items. From our side, we make an effort to make our products appear as gifts or low-value items.  Should a customs office charge any fees they usually do not exceed $5.  We advise that each item delivered from outside your country might be treated as an imported product on which customs will be charged.

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